Shipping policy
At LULAR, we aim to deliver your automatic soap dispenser safely and as quickly as possible. Please review our estimated shipping times below.
Estimated Delivery Times
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United States: 4–14 business days
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United Kingdom: 4–10 business days
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Canada: 4–13 business days
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Australia: 3–7 business days
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Europe: 4–11 business days
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Other countries: 4–12 business days
Delivery times are estimates and may vary due to customs processing, local courier delays, weather conditions, holidays, or other circumstances outside our control.
Processing Times
Our fulfillment team may take up to 48 hours to process your order, inspect the product, and prepare it for shipment.
Orders placed on weekends or public holidays may be processed on the next business day.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
To track your order, follow the instructions or click the tracking link included in the email. Please allow up to 48 hours for tracking updates to appear after shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. LULAR is not responsible for delivery delays or lost packages caused by incorrect or incomplete address information.
Please contact us as soon as possible if you need to update your shipping details. We cannot guarantee changes after an order has been processed or shipped.
Customs and Import Fees
International orders may be subject to customs duties, import taxes, or additional fees charged by the destination country. These charges, when applicable, are the responsibility of the customer.
Delayed or Lost Packages
If your tracking information has not updated for several business days or your package has not arrived within the estimated delivery period, please contact our customer support team. We will assist you in checking the shipment status with the delivery carrier.